This section sets out your rights to return Goods or cancel an order under defined circumstances.

Gifts, Clothing and Homeware

Gifts, clothing and homeware products are treated as manufactured items.  You have the right to cancel your Order prior to dispatch or within 14 days of receiving your Goods, and you will receive a full refund.

If you wish to cancel your Order, please call us on 0115 838 6175 or email us at  as soon as possible, but at the latest within 14 days of receiving your Goods.

If Goods have already been received, you will be responsible for returning the Goods including all costs.  You must return Goods within 14 days of notifying us of your intent to cancel.  We recommend that you use a tracked and insured service. 

If you cancel your Order in accordance with Terms and Conditions of Supply, we will process the refund due to you as soon as possible and, in any case, within 14 days of notice of cancellation.